Terms & Conditions

 

Last Updated: [Insert Date]

 

Welcome to [Your Business Name] (“we,” “us,” or “our”). These Terms & Conditions govern your use of our website [Your Website URL] and the purchase of our therapy services. By accessing or using our website, you agree to these Terms & Conditions.

 

1. Services Provided

 

We offer online and in-person therapy services. All purchases are for professional guidance only and do not substitute medical or psychiatric care.

 

Eligibility

You must be 18 years or older to purchase our services.

If you are purchasing for someone else, you confirm you have their consent.

 

2. Booking & Payments

 

Payment Terms

Payments must be made in full at the time of booking unless a two-part payment plan is agreed upon.

We accept payments via [List Payment Methods: Wix Payments, PayPal, Stripe, etc.].

Installment Payments (If Applicable)

Customers choosing installment payments must complete all payments before receiving the full service.

Failure to make payments may result in service cancellation without a refund.

 

3. Cancellations & Refunds

 

Client Cancellations

24-hour notice is required for rescheduling or canceling appointments.

Late cancellations or no-shows may result in a charge or loss of session.

Refund Policy

We do not offer refunds for completed sessions.

Refunds for prepaid sessions/packages may be granted only in exceptional circumstances at our discretion.

If we cancel a session, we will reschedule or provide a refund.

 

4. Confidentiality & Privacy

 

All sessions are confidential. We will not share your information except where required by law (e.g., risk of harm to yourself or others).

By using our services, you agree to our Privacy Policy, which outlines how we collect and store data.

 

5. Liability Disclaimer

 

Our services are not a substitute for medical, psychiatric, or psychological treatment.

We are not responsible for any decisions you make based on our sessions.

You acknowledge that results from therapy may vary.

 

6. Changes to These Terms

 

We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page, and continued use of our services implies acceptance.

 

7. Contact Us

 

If you have any questions, contact us at:

📧 Email: [Your Email]

📍 Business Address: [Your Business Address]